Blackboard Student Help Pages


Operating Your Computer

Using the Internet

Using Email

Understanding Windows

Word Processing

Getting Started in Blackboard




Essential Computer Skills for Online Students

Students who participate in an online course need to have some familiarity and comfort with using a computer. Tutorials for how to perform some of the basic tasks needed for an online class are listed below:

Operating Your Computer

  • Turning on your computer
  • Identifying the make and model of your computer
  • Identifying the operating system and version number
  • Restarting your computer if it becomes locked up

Using the Internet

  • Connecting to the Internet using a modem
  • Opening a Web page
  • Moving forward and back within a Web page
  • Following a link from one Web page to another
  • Creating a bookmark or saving a favorite web page
  • Saving a Web site locator (URL)
  • Using a search engine to locate information on the Internet
  • Accessing Library electronic resources at Clackamas Community College

Using Email

  • Using email to open and read messages
  • Using email to create and send messages
  • Attaching files to an email message
  • Using email to attach and send a web-page
  • Sending the same email message to more than one person at a time
  • Forwarding email to others
  • Adding an email address to an address book

Understanding the Windows Environment

  • Understanding the terms icon, menu, window, click, double-click, select, drab, button
  • Using the mouse to select and deselect text
  • Using the right mouse button to select tasks: copy, paste, review properties
  • Using the mouse to open and close a program by clicking on an icon
  • Using the "Start" button to execute programs
  • Choosing a command from the menu
  • Moving, resizing or closing windows
  • Knowing the difference between "close" and "exit"
  • Using the scroll bars
  • Switching between open windows
  • Switching between open applications
  • Opening files
  • Saving files
  • Deleting files
  • Creating folders
  • Moving files and folders with Windows Explorer
  • Downloading files and software
  • Installing software

Working with a Word Processor

  • Opening a word processing file
  • Creating a word processing file and editing a file
  • Highlighting, cutting, copying, pasting, and resizing windows
  • Saving a word processing file
  • Printing a word processing file

Need more help?

  • Call the Blackboard Help Desk at 503-657-6958, Ext. 5065
  • E-mail questions to
  • Contact Distance Learning at 503-657-6958, Ext. 2462

This page is maintained by the Blackboard Administrator at Clackamas Community College and was updated on 10/09/2007.